Operations platform for field-service businesses
Keep your business together.
Rivet brings your customers, jobs, scheduling, field crews, payments, and job documentation into one place — built for businesses whose work happens on-site, not behind a desk.
Your business runs across five different tools — and none of them talk to each other.
Job details live in one app, the schedule in a group chat, before-and-after photos in someone's camera roll, and payment status in a spreadsheet nobody trusts. Every handoff between the office and the crew loses information.
One system, from the first call to the final invoice.
Rivet tracks a job through every stage — site survey, scheduling, dispatch, on-site work, photo documentation, and payment — so the office and the field are always looking at the same information.
- Customer & job history in one record
- Scheduling and dispatch built for crews, not desks
- Before/after photo documentation on every job
- Payments and balances that stay in sync with the job
From first contact to paid invoice
Book the job
Capture the customer, site details, and survey photos the moment the call comes in.
Schedule & dispatch
Assign the right crew, route the day, and keep everyone working off the same calendar.
Work the job
Techs update status and capture before/after photos from the field, in real time.
Get paid
Balances update automatically as work completes — take a card payment on-site or invoice later.
Built for the field
Your crew already has a phone. That's the app.
Technicians see their assigned jobs, site notes, and customer contact info from their phone — then log status updates and before/after photos on-site, no paperwork at the end of the day.
Everything the job needs, nothing it doesn't
Customers & Jobs
A single record for every customer and their full job history.
Scheduling & Dispatch
Build the day's route and keep crews and the office in sync.
Technician Mobile
Job details, notes, and photo capture built for a phone in the field.
Site Photos
Survey, before, and after photos attached directly to the job.
Payments & Balances
Take card payments on-site with Stripe, track balances automatically.
Reporting
See job volume, revenue, and crew performance without a spreadsheet.
Built for businesses that work on-site
Rivet started with awning installers and is built to grow into any trade that schedules crews and documents work in the field.
Simple pricing, per business
A flat monthly rate per plan — never per user. Every person on your team is included up to the plan's cap.
Pro
Up to 20 users
Everything in Starter, plus crew task boards, materials & site inventory, time tracking, daily logs, permits & inspections, change orders, payments, and photo documentation.
Get StartedEnterprise
Unlimited users
For teams over 20 — multiple locations, dedicated support, and custom reporting.
Get StartedMore than 20 people on one team? Talk to us about Enterprise — pricing scales with your operation, not per head.
Get started with Rivet
Tell us a bit about your business and we'll set up a walkthrough with your own jobs and crews.